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Asset Relationship Map View is not showing properly in IE11

  • February 2, 2017
  • 7 replies
  • 12 views
A
Contributor

When showing the relationships in IE11, the view  is scrumbled. When opening in Chrome this is working fine see printscreen 1



image


image


    This topic has been closed for replies.

    7 replies

    R
    Contributor

    Hi,


    I apologise for the delayed response.  I had a word with my team and identified this as an issue. We were able to recreate the same in our environment.


    Freshservice will work on this issue and will release the fix in a few weeks. 


    Thank you for bringing this to our notice.


    Regards,

    Ramesh

    R
    Contributor

    Hi,


    I have raised this bug and I am keeping a track of it. As soon as issue is fixed, Freshservice will keep you posted.


    Thank you.


    Regards,

    Ramesh

    D
    Contributor
    • dawson.j
    • Contributor
    • February 22, 2018

    Was this issue with IE resolved?  Having difficulty viewing relationships when using IE 11.  Both chrome and Safari work as expected.

    H
    Apprentice

    The Problem is still there, even in Edge


    image


    H
    Apprentice

    Are there any updates on this issue?

    Should we additionally open a ticket, beside this forum topic?

    T
    Community Debut

    Hi Hannes,


    Let me convert this topic to a Ticket to have this discussed internally and will keep you posted on updates at the earliest.  

    E
    Apprentice
    • everfrost
    • Apprentice
    • January 18, 2019
    Hello Freshservice team, we are still seeing this issue. In addition to that, are there any improvements planned in the area of relationship management and its visualization? - Consume less space for more info - Asset type specific icons - Relation specific color coding
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