Hi everyone,
I'm currently setting up a new onboarding workflow for our customers using Freshdesk. I'd love to hear how others are automating their customer onboarding process. Specifically:

• What automation rules or workflows have worked well for you?

• Are you using any third-party integrations to enhance the experience?

• Any tips for ensuring a smooth handoff between support and success teams?

Looking forward to your insights—thanks in advance!