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Billing support

  • January 30, 2026
  • 2 replies
  • 28 views
Magnus Santos
Apprentice
Hi everyone, how are you?I'd like to know if I'm the only one having problems with support. I've had ticket #19529945 open since January 14th and haven't received a response yet. My system could go down at any moment due to lack of payment.

2 replies

eeha0120
Top Contributor ⭐
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  • eeha0120Top Contributor ⭐
  • Top Contributor ⭐
  • February 3, 2026

I believe this is a duplicate for this other post:

Billing support | Freshworks Community

Pinging ​@Kamakshi V again for merging/deleting duplicate post.

Best,

 

Elvis Henriquez
Kamakshi V
Community Manager
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  • Kamakshi VCommunity Manager
  • Community Manager
  • February 4, 2026

Thank you for the tag ​@eeha0120 

 

I have directed this issue to the Support team, ​@Magnus Santos ! They should contact you any time.

Freshworks Community Manager
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