I’m new to FreshService and accidentally created a bunch (14,000) of requesters which I now need to forget. We’re not yet live in production.
It’s been suggested that this could be done through the API via a Postman Runner, but I’ve been having difficulty forgetting more than one at a time.
Does anyone have any tips or resources I could look at which would help me accomplish my goal? Ideally, I’d like to forget anyone created on or after 2023-09-28.
Many thanks in advance!
Hi.
You may try running that in Postman as per these articles:
Run requests in sequence using Postman Flows | Postman Learning Center
Test your API using the Collection Runner | Postman Learning Center
Hope this helps.
Regards,
Thanks! I discovered that my problem was I was using a variable for my base URL which was making Postman think it should be coming from the CSV of my requester ID’s too.
Once I typed it in and the only variable was the ID’s…. Worked like a charm.
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