Hello everyone,

Hopefully I’m missing something glaringly obvious here but does anyone know if there are Business Rule options which allow you to filter specifically on the Condition of a Logged In User’s current ‘Requester Group’?

 

Thanks in advance :)

Hello @MDavies, the option to isolate on restricted requester groups is not available, sorry to disappoint. The ability to set a similar condition exists for agent groups but unfortunately not for requester groups. This would be a great enhancement request. I suggest creating it here so we all can upvote it.

Thank you for confirming Zach

I have logged this Idea here: