Hello,
I want to create a new button in the portal landing page which creates a ticket form with a specific preselected category. The category is “Sicherheitsvorfall melden”.
- https://firma123.freshservice.com/support/tickets/new?helpdesk_ticket[category]=Sicherheitsvorfall%20melden!--scriptorendfragment-->!--scriptorstartfragment-->
When I open this link the category field isn’t preselected.
What I’m doing wrong?