Hi there,

with the Freshservice API V2 now it is possible to create Tasks in the New-Gen Project Management.
Many Thanks for it.

This works fine, only the description field works not with HTML text which is sent in the JSON.

My JSON looks like this:

{
"title":"Save Invoice",
"description": "<p>Some <strong>strong <\/strong>HTML <br \/>and <em>italic <\/em>Text.<\/p>",
"status_id":696,
"priority_id":690,
"type_id":863
}

Is this the right way to sent HTML content in the description field?

I also tried to convert the description field to HTML entities, which displays the plain text with the encoded entities.

Greetings,
Stefan