Skip to main content
  • EN

Looking to see if it’s possible to create an automator workflow that alerts an agent if an asset’s disk space drops to a specific threshold. We have the Discovery Agent active and pulling device component info, but from my poking around it seems like the most I can do with Conditions is to reference the total disk space from Asset Fields. I’m assuming that the DA gets the info as JSON data, which could potentially be used by the JSON Parser widget in the automator builder. Problem is, I have next to no experience with JSON stuff outside of reading unpacked data outputs so even if this is feasible, I would need guidance in configuring it.

Hi.

I’m not sure it can actually be done as it is not in Workflows nature.

That’s why FreshService offers the option for integration with Monitoring Tools, which would indeed help you achieve what you are needing.

There is a wide range of applications to integrate with, and it even support Webhooks or Emails to process:

 

With FreshService API, I noticed only what you mentioned: Capacity, not usage, so, using a proper monitoring tool is what I think will actually help you.

 

 

Regards,

Terms of Use