Deleting multiple attachments from a ticket after it is closed through a web request

This is the biggest limitation of Freshservice, Looping… we’re all waiting on it, 

The only method at the moment, is to run the same actions multiple times, 3,4,5 to be sure you got them all.  

You cannot say “Repeat this based on the number of items in the array”..

If someone else has a better answer I’d be keen to hear it. 

Hey,

we had the same issue, basically what we did is copy pasting the same events as mentioned by ​@Roxwell:
 

So far I do not know about any other option unfortunately.

 GOOD NEWS - LOOPS IS Q4!! 

this is great news…:)

Loops are essential in automations, and it’s strange that Fresh does not have them in flows...yet. My workaround is to call a python script I have hosted in AWS, and process the data that way (also call Fresh API if required)

If you need to delete multiple attachments from a closed ticket via a web request, you’ll likely have to use the API’s delete or update endpoint, as most systems lock tickets after closure. Check if your platform supports bulk attachment deletion or requires reopening the ticket first. You may need to loop through each attachment ID in your request. Also, verify your user permissions—some APIs only allow deletion by admins or the original uploader.