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Question

Freshdesk: Merge 2 organisations into 1 organisation

  • November 7, 2025
  • 1 reply
  • 16 views

FreddyW
Apprentice

Hello,

I am looking for a way to merge 2 separate Freshdesk organisations into 1 organisation.

We've taken over a company who has also a Freshdesk subscription and now i want to migrate this subscription into out subscription.

 

Is this a manual thing or it there a migrationtool available?

Thanks for answering.

1 reply

Nav_in
Top Contributor ⭐
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  • Top Contributor ⭐
  • 83 replies
  • November 10, 2025

Hi, Ig this is something that can only be done from the backend. I suggest you contact freshdesk support regarding this.