Is it possible to set the default change type to “Major” when creating new changes?
Question
Freshservice - New Change default type
+14- Top Contributor ⭐
Hello
You can do it using Work flow automation.
You could add a condition befor to check if type is sett to normal so you don’t change if someone have created it as critical.
Synerity | Your Nordic Freshworks Partner | Seamless Support & Solutions | www.synerity.eu
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