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Freshservice requester portal branding

  • September 7, 2023
  • 2 replies
  • 80 views
T
Skilled Expert
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Hi. I am currently customising our business requester / front end portal in Freshservice and I’m trying to work out how I can hide OR remove the bottom section (as shown in the attached image). Does anyone know if this can be done? TIA. :)

Best answer by Rutger Bockholts

Hi @Tyne.garton,

 

You can use CSS/Custom Stylesheet code for this to hide the whole ticket section on the portal home page, see code below. This code will not hide the “Tickets” option in the hamburger menu (top left corner of each page):

 

#home-page-container #home-lists-container {
  visibility: hidden;
}

 

regards,

 

Rutger Bockholts

Freshworks

    2 replies

    Rutger Bockholts
    Community Debut
    Forum|alt.badge.img+4

    Hi @Tyne.garton,

     

    You can use CSS/Custom Stylesheet code for this to hide the whole ticket section on the portal home page, see code below. This code will not hide the “Tickets” option in the hamburger menu (top left corner of each page):

     

    #home-page-container #home-lists-container {
      visibility: hidden;
    }

     

    regards,

     

    Rutger Bockholts

    Freshworks

      T
      Skilled Expert
      Forum|alt.badge.img+5
      • Tyne.garton
      • Author
      • Skilled Expert
      • September 19, 2023

      Brilliant, thanks so much for this!

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