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How do I create a report that shows the version of Windows

  • March 17, 2025
  • 2 replies
  • 33 views

How do I create a report that shows the version of Windows? I want to create a report that shows the version of Windows 10 as we are upgrading users to Windows 11

2 replies

damon467
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  • March 17, 2025

Creating a report to show the version of Windows used by your systems can be done by leveraging Freshworks' reporting tools and integrating with your IT inventory or asset management system. If you're using Freshservice, you can pull this data from the CMDB (Configuration Management Database) or use custom fields to track OS versions. Ensure that your discovery tools are correctly capturing this information. If you need step-by-step guidance, Freshworks' documentation or support team can provide detailed instructions.


damon467
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  • March 17, 2025

To create a report displaying Windows versions, you’ll need to ensure that the OS version data is being collected and stored in your Freshworks system. If you’re using Freshservice, you can set up a custom report under the Analytics section and filter by the relevant asset fields. If the data isn’t automatically populated, consider using a discovery tool or script to gather and update this information regularly. Let us know if you need help with the specifics!