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Question

How do i modify the user ticket view to see all approval chains?

  • January 13, 2026
  • 0 replies
  • 6 views

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Hello,

 

So we want to use a semi-sequential setup.

Create 1st approval chain, “Manager”, he approves the ticket.

Create a 2nd approval chain for “VP”. The issue is, he is unable to see who approved the ticket before because they are not part of the same “chain”.

 

Is there a way to modify the ticket view to see all approval chains?