Skip to main content

How does discovery agent know which company to report to?

  • May 13, 2020
  • 1 reply
  • 34 views
D
Apprentice

The one agent I install loaded up into our account but it leaves me wondering how did it know which company.freshservice.com to load into?



    1 reply

    M
    Contributor

    Hi Dan,


    When you download the Discovery Agent from the admin console, the installer contains a config file with a unique registration key and the account URI. The combination of the account URI and the reg key is used to identify which account to load the device info to. 


    I hope this helps. 


    Best,

    Sid

    Terms of UseAccessibility statement