Hi Everyone,
We have a very basic requirement to create a dropdown field on ticket form which only displays the values not used in any other tickets in Freshservice. There is no option to create a backend reference field and read the values based on say a flag.
Has anyone come across such a scenario and have some solution on how to achieve this.
Any pointers will be much appreciated.
Thank you,
Ankesh
Best answer by Daniel Söderlund
Are there any emerging technologies or frameworks that can simplify the development and maintenance of dynamic reference fields in a keystroke tracker, making it easier for developers to enhance functionality and security?”
+1Looking for help in creating a dropdown field on Freshservice ticket forms that displays only values not used in other tickets. No backend reference field available. Suggestions appreciated.
+14
+3I am, very curious, what is your use-case for this? It is an interesting ask.
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