Yep looks like the exports perform text only. The url could be generated after the fact in excel as all ticket urls are setup in a domain.com/helpdesk/tickets/ticket# format. 

Hi, 

You can only export a URL field for agents/requesters. It’s a custom field that you need to set up in advance. 

As for ticket URLs, you can try via API or set up a custom data migration with a third-party app. Custom data migration is a suitable option if you need:

1. migrate one object as another

2. add custom mapping

3. apply custom filters

In case you need more details on a custom migration, check here.

Yep looks like the exports perform text only. The url could be generated after the fact in excel as all ticket urls are setup in a domain.com/helpdesk/tickets/ticket# format. 

 

 

This would be the easiest way I think to accomplish an active URL in a spreadsheet style report. Thanks @keefe.andrews, another solid solution!