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In the agent portal, can we design/put custom field in a specific place based on our preference?
 

Hello @srinivasa gupta - Welcome to the Freshworks Community! Please could you tag your queries under the right product and modules so our members/support team can respond. If it sits under the wrong product or topic, it may get missed having the accurate answer. 

I currently have moved it for you, please let me know if this correct?