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integration of Freshservice with ServiceNow

  • April 1, 2022
  • 3 replies
  • 1567 views
Mohitbhoi71
Apprentice

Hello, it is possible to integrate Freshservices with ServiceNow without using any third party or with 

Best answer by Glavin Crasta

Hi @Mohitbhoi71 @warner , you can integrate servicenow with Freshservice without using any third party. On ServiceNow you will have to create a business rule with REST api script to push the data. You can find examples of this on the servicenow community. On freshservice you can use our workflow automator webhooks or web request node to trigger api call. 

Freshservice api details are available at api.freshservice.com and for servicenow you can get the api by going to REST api explorer in navigation section and you can use the condition builder to get the end point of a specific table.

manns

3 replies

W
Community Debut
  • warner
  • Community Debut
  • April 2, 2022

I also want to integrate frshservices with service now in this Apkgenuine and want to not use any third party so if you find any way of doing this then please let me know here. Thanks

manns
Glavin Crasta
Active Contributor
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  • Glavin Crasta
  • Active Contributor
  • Answer
  • April 9, 2022

Hi @Mohitbhoi71 @warner , you can integrate servicenow with Freshservice without using any third party. On ServiceNow you will have to create a business rule with REST api script to push the data. You can find examples of this on the servicenow community. On freshservice you can use our workflow automator webhooks or web request node to trigger api call. 

Freshservice api details are available at api.freshservice.com and for servicenow you can get the api by going to REST api explorer in navigation section and you can use the condition builder to get the end point of a specific table.

Glavin Crasta
manns
Velu
Community Debut
  • Velu
  • Community Debut
  • September 26, 2022

Hi @Glavin Crasta , can you help me with real time example or any source code that will help me build the connection on my own. 

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