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Question

Is there a way to by permissions only make visible certain CAB groups when requesting approval in a change ticket?

  • September 3, 2025
  • 1 reply
  • 17 views

mebtak
Apprentice
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We have multiple CAB groups and use two levels of approvals. The first one I want only one CAB group to be visible to the agent to select. Is there a way to do this by role permissions or some other way? 

1 reply

ITMike
Top Contributor ⭐
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  • Top Contributor ⭐
  • September 11, 2025

@mebtak can you provide a screenshot or expand on your current setup and ask? I’d like to see how you are selecting a CAB Group, I’ve only seen it setup to where the CAB is automatically selected.