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It appears that Vendors are created in the vendor list, based on software that is pulled in from a PC via the agent.  Is there a way to prevent this from happening?  Is there any efficient way to get these all removed from the vendor list? 

Hi @jpereboommTzuF1Kv6IXnsl4wyi0U5gaddEugI9g0DrZxQc_RxRSkfhg2Ed9SF0UOhky3j94BG7SLrTMrf7ItUnE7dM5KXcZ2ktfsKsLJmDythxHIXy58h0Rb3AYuwFyMFcDHrirR8HdXjigw ,

 

Currently, Freshservice doesn’t have the option to prevent Freshservice Discovery agent from pulling in all the vendors. You can send a mail to support@freshservice.com to purge all the vendors at once.

 

Cheers!

Aravindsrihari B V

Since there is no way to stop discovery agent from pulling in the vendors which can make duplicates in some cases, is there a way that we can easily tell how the vendor was added? If not, would you be able to add this into a future release?

Thanks

Jen

This is what i needed also. Does anybody have updates on this/?

We also need this..

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