It appears that Vendors are created in the vendor list, based on software that is pulled in from a PC via the agent. Is there a way to prevent this from happening? Is there any efficient way to get these all removed from the vendor list?
Question
Is there a way to stop Vendors from Auto populating in the Vendor List based on Software?
+2Hi @jpereboom
Currently, Freshservice doesn’t have the option to prevent Freshservice Discovery agent from pulling in all the vendors. You can send a mail to support@freshservice.com to purge all the vendors at once.
Cheers!
Aravindsrihari B V
+1Since there is no way to stop discovery agent from pulling in the vendors which can make duplicates in some cases, is there a way that we can easily tell how the vendor was added? If not, would you be able to add this into a future release?
Thanks
Jen
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