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Question

Legacy reports, we do not have an option to filter by "status".

  • November 16, 2021
  • 1 reply
  • 56 views
Akkshay
Apprentice

Currently, in the legacy reports, we do not have an option to filter by "status". It would be great help if you get this added into the reports. 

1 reply

rajagopal.baladhandayutham
Community Manager
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Hi Akkshay,

Could you please share us the reporting that you are trying to achieve so we can suggest alternatives to the use case? As we are moving towards Analytics to be the reporting platform in our products our team is not focussed around building additional capabilities on the legacy reporting module. We’d be however happy to understand your use case and suggest the possible solution.

Thanks,

Rajagopal

Team Freshservice

Rajagopal || Freshworks Community
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