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List Child Tickets with API

  • October 7, 2024
  • 2 replies
  • 47 views

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Hello everyone,

Is it possible to list all Child Tickets that are linked to a given Parent Ticket ID via the Freshservice API?

I could not find anything recent about this in the Community/Support areas and there’s nothing about Getting Child Ticket information in the API documentation either.

I recall someone iterating that if it is not found in the API documentation then it probably can’t be done via the API - hopefully, in this case, that is not true :(

Thanking you all in advance

Best answer by ITMike

@MDavies https://you.freshservice.com/api/v2/tickets/{{ticket.id_numeric}}/?include=related_tickets

2 replies

ITMike
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  • Top Contributor ⭐
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  • October 7, 2024

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  • October 7, 2024

You legend :)

Thank you