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Question

Login redirect loop

  • September 27, 2022
  • 2 replies
  • 117 views

PeterNich
Apprentice

I am unable to log in to my admin account because of an error with too many redirects. I have tried on 3 browsers and all give a version of the same error: ERR_TOO_MANY_REDIRECTS

 

I have received one email to unlock my account but this did not work. Other posts here on same thing do not give a solution. Any thoughts/assistance?

2 replies

zachary.king
Top Contributor ⭐
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  • Top Contributor ⭐
  • September 27, 2022

Hello @PeterNich I would reach out directly to support@freshservice.com for assistance with your account. They should be able to help you get back in.


eeha0120
Top Contributor ⭐
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  • Top Contributor ⭐
  • September 27, 2022

 

As Zachary suggests, you may submit a support case.

 

Usually, this happens with cookies. Have you tried clearing cookies and browser cache and Incognito/Private mode of your browsers ?

 

Sincerely,

Elvis.