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MS Intune Integration With Freshservice

  • September 2, 2021
  • 5 replies
  • 257 views

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Looking for any feedback on the MS Intune Integration With Freshservice good/bad?

Thanks!

5 replies

mmccoy
Skilled Expert
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  • Skilled Expert
  • September 7, 2021

Curious as to what you are looking to achieve? Is it purely to import your Intune devices into the inventory of Freshservice?


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  • Author
  • Apprentice
  • September 8, 2021

Yes, we have the “Active Directory Probe” active already feeding into Freshservice inventory. Curious if the Intune feature would be of any real value. 


mmccoy
Skilled Expert
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  • Skilled Expert
  • September 8, 2021

If your running a hybrid AD/Cloud probably no benefit. Intune orch would allow you to bring any devices from Intune into Freshservice. Seems like you have that already with hybrid /AD...


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  • Author
  • Apprentice
  • September 8, 2021

Thanks for the feedback!


Glavin Crasta
Active Contributor
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  • Active Contributor
  • September 9, 2021

@jberry MS Intune sync with Freshservice would allow you to sync in mobile devices as well which would not be captured by the probe and since this is available on our marketplace for free you could give it a try.