If user put in a new hire I want the tickets to come in already linked to the parent ticket and not creating multiple tickets. Just one ticket and the rest child tickets
Question
New Hire ticket comes in I want to take a parent ticket and link it to the child tickets how do I do that
+16- Top Contributor ⭐
Hello
https://support.freshservice.com/en/support/discussions/topics/326885
Hope that helps!
- Zach / ITOps Supervisor - ITSM
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