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Hi all,

I am a newbie with Freshservice Orchestration!

We have recently setup the Active Directory Orchestration, and I d’like to start with unlocking users account:

In below image you may see the first steps:

 

 

Problem is that I do not uderstand how to het user detail:

It seems that it needs one of  the below parameter, but what to input inside the name field, in order to get Distinguished name?

 

I may even skip this step and proceed directly to “Is user account locked”, but same question: which string of code I have to use?

 

 

 

Thanks to anyone willing to share his experience!

You could also use the Get user details with email action below. If you’re unable to see this, please update to the latest version of the app.