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Question

password communication in tickets

  • July 17, 2023
  • 1 reply
  • 34 views

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Just wondering if anyone found a good way to encrypt passwords for some applications when sending a new password to a customer?

ATM we give the new password (not AD as its automated) by phone but i was wondering if someone already tried password link or other API to secure the password in a reply to the client so its not visible anymore (after reading it once or expires after 7 days of not reading it)

Docs - API examples | Password.link has some api examples, but I'm not sure if they are secure enough?

how do you deal with password resets in your company?

1 reply

Daniel Söderlund
Top Contributor ⭐
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Issue is that you don’t want to connect the username and the password without any 2FA. And most systems now day uses the e-mail as username. If you had a 2FA and a system can auth to retrieve the password.