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Question

Past Approval Comments in Fresh Service Mobile App

  • December 13, 2025
  • 0 replies
  • 5 views

Amulya
Apprentice

Hi All,

 

I am facing an issue while using the Approvals feature in the Freshservice mobile app.

 

Earlier, all past approval comments were visible on a single page. Currently, we need to expand each approval group individually to view the comments, which makes the approval process cumbersome for approvers.

 

Is there any workaround or setting available to restore the earlier view or simplify this process?

 

Regards,

Amulya S.