Skip to main content
Answer

Portal branding

  • September 18, 2023
  • 2 replies
  • 25 views

Forum|alt.badge.img+5

Hi there. I am currently re-branding our requester portal in FreshService and I noticed that the formatting of the banner changes on different screens. Is there a way to keep the positioning/scale the same across different devices / screens? TIA!

Best answer by Tyne.garton

Hi Elvis. Thanks for your reply! Yes I am using the no-code way design. I will raise this request with Fresh Support as you’ve suggested. Thanks again. 

2 replies

eeha0120
Top Contributor ⭐
Forum|alt.badge.img+12
  • Top Contributor ⭐
  • September 19, 2023

Hi.

Are you using the No-Code designer?

You might also consider submitting a case to support, either as reporting the issue as a bug, or either requesting check and assistance on this.

Please consider UX backend team takes their time, so, be patient.

 

Regards,


Forum|alt.badge.img+5
  • Author
  • Answer
  • September 19, 2023

Hi Elvis. Thanks for your reply! Yes I am using the no-code way design. I will raise this request with Fresh Support as you’ve suggested. Thanks again.