Skip to main content
Answer

Random white space in tickets?

  • November 14, 2022
  • 2 replies
  • 63 views

Forum|alt.badge.img+1

Hi everyone,

I have noticed an interesting behaviour with our tickets and I was wondering if anybody is experiencing the same.

Since the release of the new ticket view last month, I have found tickets with loads of white space in the description. Like, the line spaces get tripled and quadrupled. Our primary source for tickets is email but I think this only happens when a ticket gets edited, as the newly raised tickets look normal.

Is this happening to anybody else or is this an “us”-issue?

Happy Monday :)

Alisa

 

Best answer by Daniel Söderlund

I have reported it to the support and got confirmed bug that they are working on. 

2 replies

Daniel Söderlund
Top Contributor ⭐
Forum|alt.badge.img+14

I have reported it to the support and got confirmed bug that they are working on. 


Forum|alt.badge.img+1
  • Author
  • Active Contributor
  • November 14, 2022

Ah, great stuff, thanks for confirming!

I shall wait for a fix then :D