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Question

redirect loop when tryng to login

  • August 10, 2021
  • 1 reply
  • 560 views
jhonny0424
Apprentice

Hi, i need help with the freshservice system, i have 2 days that i can´t login with the admin account, it says an error "too many redirects" i cleaned up my cache and the problem persist. I need help quickly please, i have 2 days without this service, i can´t see the incidents or any ticket.

    1 reply

    S
    Community Debut
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     Hi @jhonny0424,


    Greetings! Apologies for not getting back to you sooner on this.

    Please help us with your Freshservice account URL and the admin account email. We’ll raise a support ticket on your behalf so we can check this further and get back to you with an update.

    Regards,
    Sanofar
    Team Freshservice

    Warm Regards, Sanofar || Freshworks Community
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