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Refresh ticket page from app

  • March 2, 2022
  • 1 reply
  • 61 views

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I have several actions that are performed on a ticket from inside an app via api calls.

 

this has lead to issues where the user has overridden data that has been set by the app because they either failed to reload the ticket or did not see the “Updates” icon

 

Is there any way to refresh the ticket page when the user is finished in the app?

 

current they finish by clicking a button in a model

Best answer by zachary.king

Hello @nabbs I would suggest taking your inquiry over to https://community.developers.freshworks.com. There the Developer Relations team can help you find a solution.

Take care!

1 reply

zachary.king
Top Contributor ⭐
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  • Top Contributor ⭐
  • Answer
  • March 3, 2022

Hello @nabbs I would suggest taking your inquiry over to https://community.developers.freshworks.com. There the Developer Relations team can help you find a solution.

Take care!