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Question

Report Time spent per agent

  • August 9, 2022
  • 1 reply
  • 44 views

Hi,

 

We used to have a report to look at time spent per ticket /day.

I cant find it anymore under reports?

Can Anyone help?

 

Thanks

1 reply

  • Community Debut
  • August 12, 2022

I have struggled with this feature not being present in the past either.  Freshworks, can we please get someone to look into making this available?