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Question

Satisfaction Survey Enhancement

  • May 20, 2025
  • 3 replies
  • 23 views

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How can I change the font’s, color and characteristics of the “Satisfaction Survey” in fresh service.  The goal is to make the survey option stand out more to grab the attention of the customer.

3 replies

eeha0120
Top Contributor ⭐
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  • Top Contributor ⭐
  • May 20, 2025

Hi.

Just double checking:

Are you referring in the UX? Or in the email?

 

Best,


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  • Author
  • Apprentice
  • May 21, 2025

The auto email sent to the customer once the ticket is closed.


eeha0120
Top Contributor ⭐
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  • Top Contributor ⭐
  • May 21, 2025

Unfortunately, AFAIK, there’s no way to customize the font, etc. in such email.

You may try considering using Apps:

 

Best,