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the search requester default on the incident form, does not actually search

the search requester default on the incident form, does not actually search

hi !

 

could you please be more explicit in your question ?

it is not very clear.

Thanks

Hello @RBossi 

If you navigate to Admin-->Support Channel -->Support Portal,

You can see an option to allow the logged in users to search for Requesters when creating a ticket, probably this is what you’re looking for.

 

Hope this helps😄

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