Dear all, we are currently looking at a way to set up a integration between freshservice and SignPath, has anyone tried it before? any advice on the best approach? things to keep in mind.

at the moment the agent is manually adding the excel files to each ticket after being scanned by SignPath

probebly we need an API call,

i found this already on the website of Documentation - Build System Integration | SignPath, but would like to get your feedback or ideas or inputs, as im not sure if there might be an easyer way. (app)