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Solutions - How do we give visibility to Requester Groups?

  • June 19, 2024
  • 1 reply
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Hello,

In regards to setting the visibility of Solutions folders, this article mentions that we can give access to specific folders to specific Requester Groups, however, within the folders’ “Visible to” drop-down we only see an option for Contact Groups. How do we give visibility to Requester Groups?

Thank you

Best answer by ines.cblq

Hello Community admins,

I found an answer internally, so this question is no longer needed.

In summary, Requester Groups are only available in the drop-down of the folder permissions if you have them configured.  I suggest adding this to the article and having an article on how to create contact groups (I could not find this). Thanks!

1 reply

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  • Author
  • Answer
  • June 20, 2024

Hello Community admins,

I found an answer internally, so this question is no longer needed.

In summary, Requester Groups are only available in the drop-down of the folder permissions if you have them configured.  I suggest adding this to the article and having an article on how to create contact groups (I could not find this). Thanks!