Sub Category for Service Item

Hi Tertiusg, did you ever receive this?

Hi

I did not, I went as far as getting a Fresh Agent to try and assist, but with no success.

No worries. I may have some coding now to do it, but just waiting for to test it.

I will let you know.

Send me a DM if you want to still achieve this and I can send you some code.

@mattpayneRJ  - I sent you a response to your PM with my email, but haven’t received anything yet.  Just making sure you saw my response to your message.

Thanks,

Jennifer

Hey everyone, this was marked under the Fresdesk forum but it was a Freshservice question - I have moved it to the correct forum now. @Daniel Söderlund can you chip in here for our community folks?

Sorry not had the chance to get round to it yet, but will do it now.

Hi Alyssia,

I have been passing out some code to members on the community who have been asking😁

Hey everyone,
You can now build multilevel hierarchy for service catalog - click here

Thanks,
Harish
Product team, Freshservice

Thanks for confirming this.

Can you confirm if this is from a workspace level or is this just a service item level?