Hi. How would I achieve the following.
I want to be able to select guest accounts from our EntraID from a drop down in a service request.
In our previous ticket system a drop down field could be populated on the fly by a custom API request, so only valid results are selectable.

As I understand, this is not possible in FreshService.
How would you do this? We have about 3500 guest accounts.
Syncing them via SCIM to be a requester is not a good idea, as I don’t want them to be to log on.
Syncing to a Custom Object or Asset sounds like its going to consume endless API calls. No?

Any other ideas?