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Ticket subject

  • April 5, 2017
  • 1 reply
  • 33 views

Is there an option to enforce users submitting a ticket by email to add a subject AND body?

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1 reply

  • Contributor
  • May 12, 2017

No, but something like this dispatchr rule might work (depending on how much control you have over email signatures at your organization)

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