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Question

Update Azure AD Business Phone

  • February 13, 2026
  • 1 reply
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PatrickMurphy
Skilled Expert
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I’m racking my brain on this one but trying to create a simple service catalog item and workflow to allow users to update their Business Number in Azure AD.  The Azure Orch - Update User only has Mobile Number not Business Number field.

Am I missing something here?

Does anyone else manage Azure AD with FreshService have a solution for updating the Business Phone number?

1 reply

Roxwell
Top Contributor ⭐
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  • Top Contributor ⭐
  • February 16, 2026

Set up a custom Field, and map it across. :D