Does anyone know, if it is possible to populate a custom field of a service request with the value of an asset type_field? More specifically I’m trying to insert the serial_number of a hardware asset after the Service Request has been created.
I am able to get the serial number with a web request and parse it with the parser node, but cant seem to get the last request to work. I’m not sure if it is either the endpoint URL or the response body that is wrong or maybe it is not possible entirely?
Thanks for the help in advance!
