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Does anyone know, if it is possible to populate a custom field of a service request with the value of an asset type_field? More specifically I’m trying to insert the serial_number of a hardware asset after the Service Request has been created.

I am able to get the serial number with a web request and parse it with the parser node, but cant seem to get the last request to work. I’m not sure if it is either the endpoint URL or the response body that is wrong or maybe it is not possible entirely? 

Thanks for the help in advance!

In addition, this is the last attempt i have tried it with.

I have never been able to get this to work via an api call, I have got it to work using a custom object but using an api call it always fails.  I read in another thread at some point that the api won’t allow you to update service item fields that are null.  I would love if someone could solve this.

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