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Use action from Status page Incident to update the Major Incident/Incident

  • June 4, 2024
  • 2 replies
  • 68 views

Magnus Reinel
Top Contributor ⭐
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If we get a Major Incident (MI), and then we assign a service and create a Status page update/incident. When we resolve the status page incident, is it possible via workflow/api to also set the “linked” Major Incident/Incident as resolved?

Best answer by Lawrence Pritchard

Hi Magnus

I checked with the product team with this and in the current product if there is a workaround.

The product owner mentioned that status page API endpoints and status page action support in the workflow automator are being planned, so you can keep an eye on the release notes page towards the end of the year.

 

Best regards,

Lawrence

2 replies

Lawrence Pritchard
Community Debut

Hi Magnus

I checked with the product team with this and in the current product if there is a workaround.

The product owner mentioned that status page API endpoints and status page action support in the workflow automator are being planned, so you can keep an eye on the release notes page towards the end of the year.

 

Best regards,

Lawrence


Magnus Reinel
Top Contributor ⭐
Forum|alt.badge.img+4
  • Author
  • Top Contributor ⭐
  • June 14, 2024

Hi Magnus

I checked with the product team with this and in the current product if there is a workaround.

The product owner mentioned that status page API endpoints and status page action support in the workflow automator are being planned, so you can keep an eye on the release notes page towards the end of the year.

 

Best regards,

Lawrence

Thanks!

End of the year sounds so far away though... 😭😉