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Is there a possibility to add a video in article instead embedding the video ?

Hello,
 

Greetings!

Have you tried the ‘Insert Video’ button within the solution article editor? You can paste the source URL here or embed the code. However note that the ‘Insert Video’ option only works for videos hosted on YouTube/Vimeo websites. If your video is hosted internally or on a public server, embedding is the only option.

 Let us know if you are facing any issues.

 

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Cheers!

Warm Regards,
Sanofar
Team Freshservice 

 

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