When using Whatsapp proactive campaign in freshservice and sending a message with an image I receive Media format used is unsupported, even though the image is a PNG/JPG.
Any one come across this?
Page 1 / 1
THE SAME HAPPENS TO ME, THE IMAGE IS PNG FORMAT. BUT I GET AN ERROR. HOW DID YOU SOLVE IT?
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.