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Question

Your "Fab Four" ITSM Processes?

  • June 10, 2022
  • 2 replies
  • 30 views

manns
Skilled Expert
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While sat here working, I’m playing a George Harrison LP that made me think of The Beatles, i.e. the Fab Four. For some reason, it made me wonder which ITSM processes or capabilities would make your organization’s “Fab Four.”

Please let me know as a response. Thanks.

You can tell it’s Friday afternoon here in the UK ;)

2 replies

PatrickMurphy
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Mine right now would be :

  1. Service Catalogue Management
  2. Knowledge Management
  3. Service Asset and configuration Management
  4. Design Coordination

BTW, what are yours?


manns
Skilled Expert
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  • Author
  • Featured Influencer
  • June 14, 2022

Mine right now would be :

  1. Service Catalogue Management
  2. Knowledge Management
  3. Service Asset and configuration Management
  4. Design Coordination

BTW, what are yours?

@PatrickMurphy right now I would go for:

  • Self-service (service catalogue management)
  • Knowledge management
  • IT asset management
  • Continual improvement

But if I had a proper job again I might change my mind :)