Hi
Whenever i try to modify the ticket field type and save, i get an error message There is no level_1 matching the given id `6`
Any ideas why?
Thanks!
I am getting the same error message when attempting to modify the Type field.
I’m having the same issue on a new trial account. I deleted all test/sample tickets, user and ACME company and still an issue, any ideas?
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.