Question

Access Control for Marketplace Apps in Freshworks: Limiting Usage to Specific Users

  • 11 April 2024
  • 1 reply
  • 16 views

Hello Team,

I'm curious if it's feasible within Freshworks applications such as Freshdesk and Freshchat to limit access to an installed application from the marketplace to only a specific group of users.

The goal is to deploy an application for XYZ company, with access restricted solely to clients from that company. External users outside this domain should not have access to the application. Is this level of access control possible?

 


1 reply

Userlevel 6
Badge +11

Hi.

That will depend entirely on the application itself.

If such development is made within the application, then yes, you should be able to do so.

 

 

Regards,

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